Shipping Policy
Welcome to OVAL'Z Professional India Private Limited. This Shipping Policy outlines the terms and conditions related to the shipping of products purchased from our website, www.ovalzprofessional.com (the “Site”). By placing an order through our Site, you agree to the terms and conditions set forth in this Shipping Policy.
Shipping Locations
We currently ship to addresses within India. We do not ship to P.O. boxes or international addresses at this time.
Shipping Methods and Costs
We offer various shipping options to meet your needs. The shipping cost will be calculated based on the weight of the products, the shipping method selected, and the delivery destination. Shipping options and costs will be displayed at checkout before you complete your purchase.
Order Processing Time
- Standard Processing: Orders are typically processed within 1-3 business days (excluding weekends and holidays) after payment is received.
- Expedited Processing: If you choose expedited shipping, orders are processed within 1 business day.
Estimated Delivery Times
Delivery times vary based on the shipping method selected and the destination. Estimated delivery times will be provided at checkout. While we strive to ensure timely delivery, please note that delivery times are not guaranteed and may be affected by factors beyond our control, such as weather conditions, carrier delays, and other unforeseen circumstances.
Tracking Your Order
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment.
Risk of Loss
All items purchased from our Site are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
Shipping Address Accuracy
Please ensure that all shipping information is correct. We are not responsible for orders that are delayed or not delivered due to incorrect or incomplete shipping addresses. If you realize that you have made an error in your shipping address, please contact us immediately at care@ovalzprofessional.in.
Undeliverable Packages
Occasionally, packages may be returned to us as undeliverable. When the carrier returns an undeliverable package to us, we will contact you to arrange for reshipment. Additional shipping charges may apply.
Damaged or Lost Packages
If your package arrives damaged, please contact us immediately at care@ovalzprofessional.in. Please provide your order number and photos of the damaged packaging and products. We will work with you to resolve the issue.
If your package is lost in transit, please contact us at care@ovalzprofessional.in. We will investigate the matter and take appropriate action to resolve the issue.
Changes to This Shipping Policy
We reserve the right to update or modify this Shipping Policy at any time without prior notice. Any changes will be effective immediately upon posting on the Site. Your continued use of the Site and purchase of products following any changes constitutes your acceptance of the new Shipping Policy.
Contact Information
- Phone: +919895574807
- Email: care@ovalzprofessional.in
- Address: No 198, CMH Road, Indiranagar, Second Stage, Bangalore-560038, India
Thank you for shopping with OVAL'Z Professional India Private Limited. We appreciate your business and look forward to serving you.
All Rights reserved by Ovalz